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Paula Frenette

New Hampshire - Portsmouth
03801

1 New Hampshire Avenue, Suite 125

Portsmouth, NH 03801

800-333-3004

About Paula

As a Senior Loan Officer, Paula brings over 20 years of experience in residential mortgage lending, with an impressive resume. In 2016, she was awarded Affiliate of the Year for the Strafford County Board of REALTORS and added Affiliate of the Year for the Seacoast Board of REALTORS in 2017. With previous employers, Paula had been a member of both the President’s Club and Chairman’s Club and she’s well on her way to achieving those goals at Embrace!

Paula is passionate about lending, doing the right thing for her customers, and making certain her loans close smoothly and on time. She has a well-rounded knowledge of what is needed to get the loan closed and was the exclusive Loan Officer for the City of Portsmouth Hometown Program for six years. Paula has also been a volunteer speaker for the HUD Certificate program offered to first-time home buyers with the Housing Partnership in Portsmouth. Through this program, she has helped many home buyers fulfill their dreams of home ownership.

Outside of work, Paula is very involved in the community. As a member of both the Strafford County Board of REALTORS and the Seacoast Board of REALTORS, she has helped with many events that give back to the community including chairing a charity golf event that raised over $40,000 for local charities and scholarships; volunteering time at her local food pantry and soup kitchen; She chaired annual events For Gather, (formerly Seacoast Family Food Pantry) that collected over 15,000 pounds of food, along with over $6,000 in grocery gift cards and cash. In addition, for the last five years, she has chaired a food drive in Strafford County that helped to fill the shelves in 12 more food pantries. For Helping Hands, Paula sews blankets for the homeless, and sews and crochets baby blankets that go to Doctors Without Borders, as well as to Boston Hospitals, to be given to families with newborns in need. Besides being an overall top performer in mortgage lending and volunteering, Paula is a former chef of twenty years and holds an Associates of Science Degree in Culinary Arts as a trained chef from Johnson and Wales University.

Watch a video Testimonial

98% Customer Satisfaction Rating
Zillow 5 star rating
Inc 5000 Fastest Growing companies
Scotsman Guide Top Lender

Reviews(66)

  • 5.0

    5.0 Survey completed on October 15, 2020

    Review By Stacie C. for Paula Frenette

    Completed transaction in September 2020

    Paula was lovely to work with. She was very knowledgeable, and didn’t ever make me feel like I was inconveniencing her with my several questions. I work long shifts and have two toddlers, and she arranged phone calls late at night to accommodate my schedule.

  • 5.0

    5.0 Survey completed on October 05, 2020

    Review By Ryan C. for Paula Frenette

    Completed transaction in September 2020

    Paula was great and keep us on the ball! Paula made sure we had all the documents we needed to ensure we got a great new rate! Thanks Paula!

  • 5.0

    5.0 Survey completed on October 05, 2020

    Review By Paul T. for Paula Frenette

    Completed transaction in September 2020

    Paula made it great. This is my third mortgage with Paula and we don't even shop around since we know she is the best. She is very transparent and gives timely and honest guidance on things we should consider before refinancing. I have already recmmended her to friends and family and told them they won't be disappointed.

  • 5.0

    5.0 Survey completed on September 30, 2020

    Review By Nancy B. for Paula Frenette

    Completed transaction in September 2020

    Paula always goes above and beyond to make the experience as painless as possible. She is always available to help answer questions and she is always professional!

  • 5.0

    5.0 Survey completed on September 19, 2020

    Review By Harry C. for Paula Frenette

    Completed transaction in September 2020

    Paula is very knowledgeable in the whole mortgage process and explains the details thoroughly. We know Paula well, and have had her help several of our clients and because of the excellent service she gave them, we of course used her. You cannot find a more capable and professional loan officer.

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